SynoGut Batch Check: What the Lot and CoA References Mean

What are the SynoGut lot and CoA references?

This site refers to lot SYN-26/SY-3292 and CoA reference SYN-3292-26-SY. Both are labels copied from our own listing. Neither one is lab proof, and no certificate sits behind either of them here.

A lot number normally names a single production run, so every bottle made in that run shares it. A certificate of analysis, usually shortened to CoA, is the lab sheet for a run. A real one names the lab, the date, what was tested and what came back. We hold a reference string and no document at all, so we quote no test result for any run of these capsules.

That is the honest position, printed rather than hidden. If a certificate is released to us later, we will publish what it shows and move the date under the headline. Until then, read both strings as filing labels. The testing and quality page goes through the seals on the listing in the same way.

How do you match a SynoGut order to a batch?

Call the order desk on +1 (302) 200-3480 with your order ID and whatever is printed on the bottle. That desk runs checkout and shipping for Synogutdaily, the U.S. stocking partner for SynoGut, so it is the only team that can join the two records together.

1. 1

   Find your order ID

   It sits at the top of the order email. Search your inbox for the address you paid with if the email has slipped down the list.

2. 2

   Read the bottle slowly

   Check the front, the side, the shoulder and the base for any printed code or date. Copy it out character by character, including letters, slashes and spaces.

3. 3

   Call the order desk

   Phone +1 (302) 200-3480. Give the order ID first, then read out what is printed on your bottle.

4. 4

   Ask one plain question

   Which run shipped against my order, and does my bottle belong to it? A yes or a no is the useful answer here.

5. 5

   Write down what you are told

   Note the date, the name of the person you spoke to and the answer. That note is worth having if a guarantee claim follows.

The website inbox cannot do this. [email protected] reaches the people who write these pages, and they have no access to order records at all. A batch question sent there comes back with the phone number and nothing else. The contact page sets out which team handles what, and why the split exists.

What should a sealed SynoGut bottle look like?

A new bottle arrives sealed, in a white and green label with the SynoGut name across the front. Look the outside over before you open anything.

Signs of a sound bottle

• The outer seal is whole, with no cuts, lifts, gaps or signs it has been pressed back down.
• The cap gives a little resistance the first time you turn it.
• The white and green label sits straight and prints cleanly, with no blurred edges.
• The SynoGut name and the dietary supplement wording are sharp, not doubled or smudged.
• The capsules inside are dry, whole and all the same size and color.
• The parcel itself arrived closed, with the packing slip still inside.

Signs to stop and phone instead

• A seal that is torn, loose, missing or stuck back down.
• A label that peels, smears or sits crooked on the bottle.
• Capsules that are cracked, damp, stuck together or dusty at the bottom.
• A bottle that rattles far more or far less than a full one should.
• A bottle delivered loose, with no outer packaging at all.

If any of those show up, leave the capsules alone. Photograph the parcel, the bottle and the seal from two or three angles, then call +1 (302) 200-3480 with your order ID. Keep everything, the outer box included, until the desk tells you what happens next. The refund policy page explains how a claim runs from there.

What should you compare on your own bottle?

Compare what is printed on your bottle against what this site says. Where the two disagree, your bottle wins every time, because it is the only copy you actually hold.

• The brand name on the front, against the name on your order email.
• The directions printed on your bottle, because no serving size was published to us.
• The ingredient wording, against the six names the sales page gives: psyllium, bentonite clay, black walnut, oat, flaxseed and prune.
• The allergen wording, which matters because black walnut is a tree nut.
• Any code and date on the base, against what the order desk reads back to you.

The directions line matters most. No serving size was published to us anywhere, so this site prints none, and the Supplement Facts page describes that gap instead of filling it with a number. Whatever your bottle prints is the instruction to follow. If your bottle carries no directions at all, call the order desk before you take anything.

Allergen wording deserves a second look too. Black walnut is a tree nut, and tree nuts are one of the major food allergens under US labeling law (FDA). Anyone with a nut allergy in the household should treat that as a hard stop, not a detail to weigh up.

What can a SynoGut batch check tell you, and what can it not?

A batch check is a paperwork exercise. It links a bottle to a shipment, and that is the whole of it.

People sometimes expect a lot number to act like a quality score. It does not. Supplements are not reviewed by the FDA before they go on sale, and the company behind a product is the party responsible for it being safe and labeled correctly (FDA). A code on a bottle changes none of that.

So use the check for what it is good at. It settles which parcel a bottle came from, it supports a complaint, and it gives the order desk something concrete to work with. For anything about what is inside the capsule, the honest answer stays the same: not published.

When should you stop and speak to a doctor instead?

A batch question is a shipping question. A health question is not, and the two should not be mixed up.

Digestive symptoms that last, get worse or turn up out of nowhere belong with a doctor, not with a supplement and not with a phone call about a lot number. The same goes for blood, unexplained weight loss or pain. Those need a person who can examine you and order tests.

If you feel unwell after taking any capsule, stop, keep the bottle and speak to a doctor or a pharmacist. Keeping the bottle matters, because the code on it is the one piece of evidence nobody else can reproduce. The side effects page covers what is known and what is not.

SynoGut batch questions people ask

Sources for this page

1. U.S. Food and Drug Administration. Dietary Supplements. Source
2. U.S. Food and Drug Administration. Food Allergies. Source
3. NIH Office of Dietary Supplements. Dietary Supplements: What You Need to Know. Source